How To Grow To Be An ITIL Professional

How To Grow To Be An ITIL Professional

The ITIL Expert certification is without doubt one of the hardest IT related certifications to obtain. It requires months of dedication and a passion for IT Service Management. To change into an ITIL Skilled it is advisable to first pass the ITIL Foundations examination and then acquire 22 credits from either a Lifecycle stream or an Capability stream after which pass the daunting Managing Throughout the Lifecycle (MALC) exam. I am going to take you briefly by my journey and what I did to last obtain my ITIL Professional certification.

As I'm in a management role I made a decision that the Lifecycle steam was the one I might follow. I'd ideally have wish to observe the sequence of Service Strategy, Service Design, Service Transition, Service Operations after which Continual Service Improvement but the establishment I completed my training were not so good as scheduling programs so I had to combine them up a bit.

I began on schedule with the Service Strategy and this course I discovered extraordinarily interesting. Though the venue was surprising I do have a passion for strategy so I put that in the back of my mind and focused on absorbing as a lot data as possible. The course is three days in size and you need each minute of it. I made a decision that I would do the course after which write the examination the next Friday which would give me every week to study and revise what I had learn't.

My studying plan as such paid off and I managed to get one hundred% for the Strategy Exam, speak about getting a giant head!! I'll allow you to in on my examine secret at the end. After the strategy module I accomplished the Service Transition module which for me is essentially the most attention-grabbing but is 3 days of demise by PowerPoint. From my expertise Service Transition is neglected in most organizations and yet is probably the most important. I managed to get 77% for this exam which was good because it purchased me all the way down to earth after the 100% for strategy.

Next was Service Design which was also an interesting course and a slight bit of PowerPoint numbness but total interesting. Again not many organizations apply Design and the advantages will be seen when completing the course. The Design examination was extraordinarily troublesome and I scraped by with 70% (the pass mark). That stated the venue the place we were writing the examination was shocking. The examination is on-line and their Internet connection was so slow it took 20 minutes just to open the exam! The connection saved dropping and we couldn't save our answers. I lastly obtained a decent connection through a 3G card after which just rushed via the exam without checking anything as the final thing I wished to do was postpone as this would mess up my entire schedule. Anyway I passed and that was the main thing.

I managed to arrange onsite training for Continual Service Improvement (CSI) so I managed to complete this course in one and a half days compared to the three days. This is course is more a summary of the all the others modules. The exam was powerful but fair and I passed easily with 80%.

The final module I accomplished was Service Operations which I found extraordinarily easy. Service Operations gave the impression to be ITIL v2 in one and as I've been exposed to ITIL Service Lifecycle certification this was a walk in the park. To be sincere I hardly opened a book for the exam and managed 90%.

Final was the BIG beast, Managing Across the Lifecycle (MALC). This is a five day course and the exam covers all of the earlier modules. I gave myself two months hole before doing MALC and this I found was the right timeframe, not too long to forget everything and not too brief to be burnt out. MALC was tough certainly and I used to be given some advice to skim all of the modules however really concentrate on Service Strategy and CSI. I adopted this advice but decided to additionally do Service Transition in a bit more detail.

Finally, after 6 months (a report I hope) I passed the MALC exam with seventy five% on my first attempt. As MALC has only a 55% pass rate I was more than happy with this result. So after 6 months I had completed my ITIL Knowledgeable Certification and I am now fortunately making use of what I learnt in my current working environment. With commitment you to can acquire your ITIL Expert certification, make it a purpose, put your nostril down and go for it!